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JUNE 2017

FUNERAL HOME & CEMETERY NEWS

S ec t i on A

ALLSTATE

BUSINESS SHIELD

for

Funeral Homes

Customized coverage your

business deserves, so you can

focus on what matters most...

the families you serve.

Alonzo Middleton

Serving 30+ Years

803-536-6185

amiddleton@allstate.com

®

“The Original Casket

& Vault Combo”

www.mccordcasketsandvaults.com

‡

Email:

mccordcasketsandvaults@yahoo.com

PO Box 646, Bowling Green OH 43402

Independent & Family Owned

Since 1945

Order direct at:

1-800-782-8249

Free UPS Ground Shipping

1' $140

2' $290

3' $350

4' $460

By Christopher Kuhnen

There’s More

To It...

Advance

Funeral

Planning

The Future of Our Profession

Written by Dr. Joseph Marsaglia

curing potential future business, but are providing

the general public with the education and informa-

tion necessary to make such important decisions that

will not only impact their lives, but that of their fam-

ily. Today’s mortuary students are well educated and

possess the knowledge and skills to promote funeral

service and pre-planning. Let’s give them the oppor-

tunity to do that. The new generation of funeral pro-

fessionals can better serve their families by offering

them choices today to better serve them tomorrow.

for the ancient Romans, evidence does exist of written wills

where all Romans anticipated death and the afterlife.

Just the other day in class, the students and I were hav-

ing discussion on the benefits of pre-planning. It appears

that the younger a person is, the less interested they are in

pre-planning their funerals. Could this be confirmation

that we are a death denying culture? In an informal sur-

vey of the class on how many students have pre-planned

their funerals, not one raised their hand (the average age

of the class is 27). However, when asked if they knew of

someone who pre-planned a funeral, all but a few raised

their hand. Needless to say, the persons they knew who

pre-planned a funeral were 50 years of age and older.

With that said, it became apparent that when mar-

keting pre-need, funeral directors should focus on that

demographic market. As the future of this profession,

mortuary science students must be aware of who are pre-

planning and what the consumer needs and wants. Most

consumers may not be aware of their options in pre-plan-

ning and/or pre-paying their disposition. Whether it is a

direct cremation or burial with visitation and a service,

pre-paying for that service today guarantees the cost of

those services at today’s prices. More important, the val-

ue of pre-planning is that a person’s wishes are in writing

and spares the survivors the hardship of trying to decide

what mom would have wanted. It still amazes me how

many times I hear people “assume” that to be cremated,

you have to be embalmed – or, how many consumers still

believe that if they choose cremation, they cannot have a

visitation, mass in church, etc. Again, educating the con-

sumer through advertising and pre-planning can assist

them in making desirable choices.

There are also several benefits for funeral homes who

aggressively promote pre-planning. Not only are they se-

Christopher Kuhnen of Edgewood, Kentucky is a 29 year vet-

eran of funeral service. He is perhaps best known as an industry

go-getter and progressive leader. As an insider into excellence,

he is a trustworthy advisor to many funeral home and industry

professionals.

Kuhnen spent a good portion of his career working for a family

owned and operated funeral home and national pre-need sales

and marketing organization. He additionally was the architect and

founder of Funeral Profit Protectors, LLC. Currently he serves as

Vice President of Pre-Need Marketing for the Unity Financial Life

Insurance Company, Cincinnati, Ohio.

Chris is a Kentucky Licensed Funeral Director, Life Insurance

Agent, Certified Pre-Planning Consultant (CPC), Insight Institute

Certified Funeral Celebrant and Certified Marketing Specialist, as

bestowed by the former American Marketing Academy.

Chris can be reached at (859) 307-7223 or

cpkuhnen@gmail.com. www.nomispublications.com Funeral Home & Cemetery News Contributors share insights and exchange ideas. Blogs

Some time ago I asked Dr. Joseph Marsaglia, CFSP,

Dean and Chief Operating Officer of the Pittsburgh In-

stitute of Mortuary Science, Pittsburgh, Pennsylvania to

write a column. His column was so well received by my

readers that I again asked him to share his thoughts and

insights about the funeral pre-planning profession. I be-

lieve you will find this column very interesting. Have a

comment you’d like to share with Joe? He can be reached

at

jmarsaglia@pims.edu

It is safe to say that for thousands of years civiliza-

tions have pre-planned their disposition (burial or cre-

mation). Although no formal records exist to indicate

this, the mere fact is that memorialization provides evi-

dence that even the Egyptians anticipated their demise

and planned ahead – e.g., the great pyramids. However,

KINGSTON,ON—

Obit-

Tree Inc,

a company found-

ed with deep roots in fu-

neral service, has released a

comprehensive initiative de-

signed to help funeral pro-

fessionals take back control

of their obituaries, win back

their online profits, foster a

positive message about fu-

neral service and expand

their community reach, all

while protecting the future

of funeral service.

The National Obituary

Registry

works with Obit-

Tree, Inc to provide a new

portal that funeral profes-

sionals desperately need now-

adays, which includes every

touch point a funeral home

needs to succeed in this new

age of online marketing.

Funeral Homes across

North America are increas-

ingly voicing concerns over

the buildup of third party

obituary posting schemes

that leverage funeral homes’

obituaries for their own self

gain. The National Obitu-

ary Registry’s comprehen-

sive strategy will allow fu-

neral professionals to take

back control, work with lo-

cal newspapers to rebuild

the trusting relationship

they once enjoyed togeth-

er and have both parties

achieve higher gains within

their communities.

“Given the stranglehold

that large online obituary

posting companies have cre-

ated through deals with lo-

cal newspapers, it is criti-

ObitTree, Inc. Unveils the New National Obituary

Registry

cal that all of funeral service

bands together if they are

going to win back con-

trol. If every funeral home

in North America registers

their obituaries through the

National Obituary Regis-

try, the change will be swift

and measurable, and funeral

professionals will finally be

in control of what belongs

to them” says

Jason Trues-

dell

CEO of ObitTree Inc.

The key to this initiative

is for funeral homes to sub-

mit their obituaries to the

National Obituary Registry

before sending them to the

newspaper, allowing the Na-

tional Obituary Registry to

position the funeral home as

the rightful creator, owner

and authority of the obitu-

ary and be the leader in all

major search engines for

their own obituaries. It’s a

simple copy and paste pro-

cess that puts funeral homes

in control.

In addition to helping pro-

tect a funeral home’s online

obituaries, ObitTree’s pow-

erful

direct-to-consumer

portal will help firms cap-

ture more pre-need and at-

need opportunities in their

communities and introduce

several new features, includ-

ing a crowd funding plat-

form for visitors to make

contributions to help fami-

lies with final expenses.

The National Obituary

Registry and ObitTree, Inc.

will also use this opportuni-

ty to help support their pro-

fessional funeral associations

in their strife to continue of-

fering quality programs and

ensure a sustained positive

message about funeral ser-

vice, as well as the benefits

of choosing licensed funeral

professionals.

Register and join thou-

sands of funeral profes-

sionals across North Amer-

ica, who have decided

enough is enough and are

ready to take action. To ac-

tivate an account with the

National Obituary Reg-

istry and to start taking

back control, go to www. NationalObituaryRegistry.

com, or take the test to see

if a funeral home is affect-

ed there.

Visit

www.nomispublications.com

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