August 2017

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Page A34 AUGUST 2017 FUNERAL HOME & CEMETERY NEWS S ec t i on A
Funeral Directors Research,Inc.
AMRA INSTRUMENT, LLC
623 N. Tower (P.O. Box 359)
Centralia, WA 98531
“the shorter the supply line the better off you are”
WEB DIRECT GIFT & PRICING
TM
®
FAMILY OWNED & OPERATED
SINCE 1893
HELPING YOU MAKE ALL THE DIFFERENCE
/
tel 800 443 6343 / fax 800 443 4034
NEWS Association CONTINUED
CANA brings Informative, Inventive Workshops
Nick Timpe Tanya Marsh Bob Boettcher, Jr. Dennis Werner
Paul Harris J.P. DiTroia Lara M. Price
William Bonacorda
William Bonacorda • Pre-Need Sales Tactics
Every sales person wants endless leads and can’t wait for man-
agement to provide them. Why wait when you can create leads
yourself? This presentation will allow you to take control of your
own sales destiny. Learn where to begin (get organized), who to
contact (the decision maker), where to host (funeral home or
restaurant). The presentation will be interactive and informative,
but most of all effective—if you are willing to do the work once
you get back home.
William Bonacorda has been a Licensed Funeral director
for 22 years, is a CPC, and has been President of Trust 100
since 2012 and with the company since 2000. He was SCI Sales
Manager of the year in 1998, has received top awards for sales
through all major insurance companies, and has trained hun-
dreds of top sale people throughout his career.
Nick Timpe • Survey of Website and Software Tools that
Increase Relevance
Are you looking for new ways to engage your families in our
transient society? Nick will review a survey of some of our indus-
try’s top funeral home and cemetery operators to see what tech-
nology they are using on their websites, via social media, and in
face-to-face family interactions to engage families on a deeper
level and generate new revenue opportunities.
Nick Timpe is Director of Sales and Marketing at webCem-
Nick is a member of the ICCFA Sales and Market-
ing Committee, the Catholic Cemetery Technology Committee
and a cemetery technology instructor at Notre Dame University.
Tanya Marsh • The Development and Structure of Ameri-
can Cremation Law
This presentation will examine the historical development of the
law of cremation in the United States to help attendees better un-
derstand the structure and organization of the modern law. At the
end of this presentation, you should be able to understand and ex-
plain the legal framework of cremation law in the
United States and appreciate how your own state
statutes fit.
Tanya Marsh is Professor of Law for Wake
Forest University. A graduate of Indiana Uni-
versity and Harvard Law School, Tanya is a li-
censed attorney in Indiana and a licensed fu-
neral director in California. She developed and
teaches the first (and only) law school course
on funeral and cemetery law.
Bob Boettcher, Jr. • Using Cremation Statis-
tics to Enhance Business Success for Cem-
eteries and Funeral Homes
A review of the CANA cremation statistics looking at cur-
rent trends and market fluctuations. This interactive session will
identify strategies to remain profitable in today’s market.
Robert M. Boetticher, Jr., is a Past President of CANA and
a second-generation funeral director. A Market Director at SCI,
Bob has over 30 years of industry experience.
Dennis Werner • Religious Cremation Ceremonies
From cremation chapel services to cremation memorialization
options, religion plays a large role cemetery operations. Dennis
Werner, General Manager of
St. Michael’s Cemetery/Cre-
matory, is the current Past-
President for the Metropoli-
tan Cemetery Association and
served on the CANA Board of
Directors from 2006-2012.
Paul Harris • Preparing for
OSHA’s Respirable Silica
Standard 1910.1053
Prepare to meet the require-
ments for the new respirable
silica standards. Topics cov-
ered will include an overview
of the standard and when im-
plementation begins, as well as
the air testing, work practices,
and training and recordkeep-
ing that will be required.
Paul Harris is President
and Compliance Director
of Regulatory Support Ser-
vices, Inc., specializing in
regulatory compliance con-
sultation to the death care
profession. Paul holds a
North Carolina Funeral Service license, and served as Execu-
tive Director of the North Carolina Board of Funeral Service
from 2004 until early 2012. Additionally, he served as the
OSHA compliance officer for a large North Carolina-based
funeral home and has 25 years of first-hand knowledge and
experience with regulatory compliance.
J.P. DiTroia • Building Success through Community In-
volvement and Outreach
J.P. DiTroia will discuss how to present community service
events and fund raising events at the columbarium, strategies to
cultivate community recognition, getting your name out in the
media, building relationships in the community and clubs, and
maintaining constant contact with the community.
J.P. DiTroia is President of the U.S. Columbarium Co. at
Fresh Pond Crematory in Middle Village, NY, where he has
worked since 1967. He served on the Board of the Metropoli-
tan Cemetery Association for nine years and is now co-chair of
the Cremation Committee. He presently serves on the Board
of the New York State Cemetery Association and has been a
committee member of the Metropolitan Funeral Directors As-
sociation since l979.
Lara M. Price • Legal 101
Expert attorney Lara Price will share tips to help you prevent
litigation, prepare for litigation should it be threatened, and
know what to do if you are sued. You will also learn how to pre-
pare a firm and its files to handle claims that may arise against
the company, and how to best prepare to defend a claim against
the firm.
Lara M. Price is a shareholder at Sheehy, Ware & Pappas, PC,
in Houston. She regularly represents corporations, other busi-
ness entities, and individuals in complex litigation against claims
for personal injuries, wrongful death, and economic loss in state
courts throughout Texas and in federal courts in Texas and else-
where. Ms. Price is General Counsel for the Texas Funeral Direc-
tors Association and General Counsel for CANA.