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JULY 2017

FUNERAL HOME & CEMETERY NEWS

S ec t i on B

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The Wood Mortuary in Greer, SC Celebrates Prep

Room Renovation

CFS partners with

Aftercare.com

to offer Funeral

Homes an Innovative Aftercare Solution

GREER,SC—

The commu-

nity of Greer has looked to

The Wood Mortuary

for

caring service since 1902

when

John D. Wood

es-

tablished a funeral and un-

dertaking business on the

second floor of his grocery

and hardware store. Today,

his grandson and President

Richard H. Wood, Jr

.,

continues the family tradi-

tion, keeping pace with the

times.

Greg Jones

, Manager,

credits Mr. Wood for his

foresight in initiating a ma-

jor renovation to the prepa-

ration room. With a goal

of providing the embalm-

ers with a safe, comfortable

and efficient work space

Greg Jones, Manager, The Wood Mortuary

Photos by Kris Decker/Firewater Photography Caption

with emphasis on air quality, Mr. Jones called on

Dun-

can Stuart Todd, Ltd

., to design and equip the space

utilizing the Premier Source plan.

Although he has been in funeral service for forty years

and was confident that he was fully knowledgeable, Mr.

Jones was pleased to learn about new up-to-date equip-

ment. On completion of the renovation, he was re-

warded, commenting that the staff of ten funeral direc-

tors is “ecstatic.”

The project was not without challenges, however. In a

constricted 20-ft. by 20-ft. space, there was no room for

expansion. Solid exterior brick walls protected the chapel,

the loading dock and an area housing eight air condition-

ing units. Furthermore, it was necessary to build a tem-

porary embalming room elsewhere on the property while

the new room was being built. “The construction team,”

Mr. Jones declared, “was the best of the best.” With

Dun-

can Todd

, AIA, at one end of the telephone, and a well ex-

perienced contractor at the other, each respecting the other’s

expertise, the outcome was a predictable success.

Completed in early 2017, the two-station room meets

twenty-first century standards for a modern preparation

room. Safe air that meets OSHA standards is assured for

the general airstream with PrepAir G2, enhanced with

PrepArm localized exhaust ventilation. Speaking for the

staff, Funeral Director and Embalmer

Myron Paris

had a

word. “Awesome,” he said, “the result is far beyond what

we could have imagined, even with such simple things as a

foot pedals on the sinks. The water pressure on the hydro-

aspirator is phenomenal and the Mortuary Lift is so con-

venient. Custom cabinetry with coordinated interior fin-

ishes adds to the overall efficiency and aesthetics.

Greer, situated between Greenville and Spartanburg, had

originally been a cotton mill town, and there was some fear

that it would become a ghost town. The community was

saved by an infusion of industry, led by BMW who hired

8,000 employees. Now it is a thriving area along the I-85

corridor between Atlanta and Charlotte.

NEEDHAM,MA—

Con-

solidated Funeral Servic-

es

announced a partnership

with

Aftercare.com ,

of-

fering their funeral homes

an effortless aftercare pro-

gram. Funeral homes know

they need to keep in touch

with their families after the

services are over, but often

find it difficult and time-

consuming. While serving

at-need families and run-

ning day to day operations,

many funeral directors sim-

ply don’t have the time.

Aftercare.com

offers their

popular Aftercare Card Pro-

gram which sends out four

cards and a survey to the

family during the first year

following their loss. The

cards are personalized for

the funeral home with their

logo, signature and custom

message, and sent out auto-

matically by

Aftercare.com.

The family receives a sym-

pathy card, a card on the

birthday of their loved one,

a holiday card and finally, a

card marking the anniver-

sary of the loss. The family

also receives a follow up sur-

vey which provides the fu-

neral home with important

feedback as well as preneed

leads.

Funeral homes can quick-

ly and easily enroll families

in the program directly from

their CFS website with no

contracts or commitments.

Directors Advantage

, a

technology and marketing

partner to funeral homes,

launched

Aftercare.com

af-

ter witnessing how difficult

it was for funeral homes to

keep up with aftercare. Af-

tercare.com

is solely focused

on helping funeral homes

stay in touch with their fam-

ilies and continuing those

relationships.

Founded in 2008 and The

Official Technology Partner

of

Dodge

since 2009, CFS

pioneered fully-integrated

e-commerce within funeral

home websites. Serving over

3,600 funeral homes, they

continue to lead by build-

ing and maintaining custom

websites with 24/7 support

— all for zero cost. CFS

does this by working direct-

ly with local florists, provid-

ing revenue for the funer-

al home by eliminating the

need for wire services. CFS

has a long history of strong

partnerships, continuously

adding technology to their

sites from premiere service

providers such as

Tukios,

ASD, Messenger, Passare

,

and now

, Aftercare.com.

Both companies are ex-

cited to bring this unique

offering to busy funeral

homes, allowing them to

serve their families during a

time of need and continuing

to remember them on diffi-

cult days.

Passare Announces

Integration with Frazer

Consultants

ABILENE,TX—

Passare

®

, Inc

. is pleased to announce an in-

tegration with

Frazer Consultants

, a web design compa-

ny that offers cutting-edge personalization and technology

products to funeral professionals.

“Frazer Consultants has worked closely with us at Passare to

develop a one-of-a-kind integration that is helping our mu-

tual clients save time and gain efficiency by eliminating re-

dundant data entry,” said

Chris Baber

, Vice President and

Chief Product Officer for Passare. “Our goal is to make the

funeral planning process as simple and as seamless as possible

for both funeral professionals and the families they serve, and

this integration helps us provide that seamless experience.”

Passare offers the only collaboration software in the funer-

al profession, which allows for real-time communication be-

tween funeral directors and family members. Passare’s cloud-

based platform is accessible anytime, anywhere, from any

Internet-connected device. This platform allows funeral pro-

fessionals to manage cases and stay in close contact with the

families that they serve.

With Passare’s integration with Frazer Consultants, funeral

directors can send the data gathered on a case such as the obitu-

ary, vital statistics, friends & family, and much more straight to

the funeral home’s Frazer website and Tribute Center with just

the click of a button. The integration will save time spent on

duplicate data entry and reduce errors for funeral home clients.

“Frazer Consultants is excited to partner with Passare to

provide funeral professionals and the families they serve with

meaningful experiences,” said

Matt Frazer

, president of Frazer

Consultants. “Both Frazer and Passare share a common goal

of making the funeral planning process as efficient as possible

for funeral professionals while providingmore value to families,

and this partnership is just one more way that we can do that.”

“Frazer was great to work with,” added Baber. “They went

above and beyond tomake this the best integration of its kind.”

Passare is helping funeral professionals all over the nation

reimagine the funeral experience. Passare is the industry’s

only collaboration system with integrated case management.

Only Passare allows families and funeral directors to collabo-

rate on arrangements anytime, anywhere, from any Internet-

connected device. Passare helps families and funeral directors

communicate better throughout the funeral planning pro-

cess, leading to increased customer engagement, higher lev-

els of satisfaction, and a better overall experience for funeral

professionals and families alike. To learn more, contact us at

info@passare.com

or visit us online at

provider.passare.com.

Launched by Matt Frazer in 2003, Frazer Consultants de-

signs fully custom websites for funeral homes and offers per-

sonalized stationary, DVDvideo tributes, holiday ornaments,

temporary grave markers, webcasting, and other products

and services. With innovative technological solutions, Frazer

assists funeral homes in offering the highest quality service to

their families. Their staff is made up of highly skilled profes-

sionals who are dedicated to making things easier on funeral

professionals and the families they serve.