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MARCH 2017

FUNERAL HOME & CEMETERY NEWS

S ec t i on A

“Trying to run the

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By Nancy Weil

Would You

Rather?

There is a party game called “Would you rather?” In

it you pose a question with two options from which to

choose. It allows for interesting insights and answers and

laughter from all. Here are some examples of “Would

you rather…?” questions:

They may be silly:

Would you rather your only mode of

transportation be a donkey or a giraffe?

They may be deep:

Would you rather be famous when you

are alive and forgotten when you die or unknown when you

are alive but famous after you die?

They may be thought provoking:

Would you rather be

able to see 10 minutes into your own future or 10 minutes

into the future of anyone but yourself?

Or just fun to consider:

Would you rather be completely

invisible for one day or be able to fly for one day?

This game got me thinking about a version for people

who work in the funeral industry.

Would you rather follow the rules or go out of your way to

help a family?

I had a sign on my desk that said, “People over poli-

cies.” I always did what I could to satisfy a family. It may

require a meeting with the president of the cemetery, but

I advocated for the family and tried to find a way around

Random

Musings

WithcertificationsasaGriefServicesProviderandGriefManagement

Specialist, Funeral Celebrant, as well as Laughter Leader, Nancy Weil

is uniquely qualified to bring new perspectives into how to best meet

the needs of the families you serve. A professional speaker, Nancy

travels the country bringing effective tools to reduce stress, combat

compassion fatigue and handle grief to companies, associations and

conferences large and small. With a passionate interest in the healing

qualities of laughter, she is known for her energetic, entertaining and

content rich programs. In addition to talks geared to the general

public, she has also been brought in by funeral directors to offer

(CEU) programs to funeral staff, nurses, chaplains and social work-

ers in their communities.

Nancy has developed the most comprehensive aftercare program

of any cemetery or funeral home in the country and is currently di-

recting aftercare programs, community outreach and marketing at

Veterans Funeral Care. She consults with industry professionals in

how they can develop or grow their own grief support program in

order to maintain contact with the families they serve and develop

stronger relationships within their community.

Her book,

If Stress Doesn’t Kill You, Your Family Might

, is filled with

tools that work to reduce stress and find your “inner happy.” For

more information on how Nancy can help you and your business

grow, visit her website:

www.TheLaughAcademy.com

or by email at:

Nancy@TheLaughAcademy.com

.

the rules and regs when they just didn’t make sense for the

situation.

Would you rather stay up until midnight writing a special

service for a family or watch TV, go to bed early and offer them

the same prayers you always do?

This is a tough one to answer. Most funeral directors are

already sleep deprived from working long hours and taking

death calls during the night. Most families are happy with

a simple service that sounds new to them. They appreci-

ate any effort you make on their loved one’s behalf. Yet as a

celebrant I have spent many evenings at my computer re-

searching and writing a service that may only last 20 min-

utes, but took me six hours to complete.

Would you rather stay late at the office catching up on your

workload or go home for dinner knowing the to-do list will just

build the next day?

Again, an impossible quandary. It seems you can get a lot

done when the office is quiet and the staff has left for the

day. Yet your spouse has forgotten what you look like and

you can’t imagine one more drive through meal to eat at

your desk.

Would you rather attend your child’s baseball game or staff a

client’s calling hours?

Some of these questions have the answer you want to give,

but you know you will still do the one that is required of

your job. How many concerts, games and events have you

missed because a family you serve needs you more at that

moment than your own family?

Would you rather take care of a family’s needs or send them to

a competitor because you just don’t offer what they are asking?

This actually happened to someone I know. They got a

call from a family that wanted a “thumbie” piece of jewelry,

but their funeral home did not offer this product. So they

were told to call another funeral home and ask them to go

over, take the thumbprint and order the jewelry for them.

The original funeral home may have gotten this family’s fu-

neral, but I am pretty sure all future ones will be with the

company that went out of their way to help them.

By now I am sure you are forming all kinds of ques-

tions in your head. Write them down, pose them to

your staff and share them with me. Every day we have

a “Would you rather” moment where we must do the

difficult right over the easy answer (not wrong, just

easy.) And so I leave you with more question to ponder:

Would you rather work long hours where you can leave a

lasting positive impact on someone or barely work but help

no one?

I know my choice. What’s yours?

www.nomispublications.com Funeral Home & Cemetery News Contributors share insights and exchange ideas. Blogs

Financing Your Way Introduces New Financing

Option to Funeral Homes

Pittsburgh’s Historic Cemeteries Name Olesinski as

New Vice President

PITTSBURGH,PA—

David J. Michener,

president and

CEO of

Allegheny Cemetery, The Homewood Ceme-

tery, Smithfield East End Cemetery

and

The Rapp Fu-

neral Home,

all of Pittsburgh, along with their board

of directors, have appointed

Daniel J. Olesinski

as vice

president of operations.

“I’ve worked closely with Dan over the last seven years

and I’ve personally seen the affect of his leadership on the

success of each of our organizations. He has earned the

respect and admiration of every member of our team as

well as our board of directors and the families we serve.

We couldn’t have found a more capable, qualified candi-

date to tackle the unique challenges of this dynamic new

position,” says Michener.

Olesinski is a Pittsburgh native raised in the cemetery

business, getting his start in 1993 helping his father, su-

perintendent,

Daniel W. Olesinski,

at

St. Peter’s Cem-

etery

after school. Inspired by this experience, Dan pur-

sued an Associate Degree from the

Pittsburgh Institute of

Mortuary Science,

was promoted to superintendent of St.

Peter’s, and went on to earn a Bachelor of Science Degree

from

Point Park University

after graduating from Central

Catholic High School. Olesinski is also a licensed funeral

director as well as a

CANA

certified Crematory Opera-

tor. In 2014, he joined the executive board of the

Western

Pennsylvania Cemetery Association

and currently serves as

its vice president.

Dan joined the maintenance staff at Allegheny Cem-

etery in 2001 and was promoted to supervisor in 2004.

Since that time he has been instrumental in all phases of

the cemetery’s operations. His achievements at Alleghe-

ny most recently include the Allegheny Memorial Trail,

a stunning cremation garden carved into one of Allegh-

eny’s most formidable hillsides. Dan directly oversaw this

project from inception to completion and was involved

in every detail from pricing, layout/design and landscap-

ing. This project attracted widespread publicity as the

only such garden of its kind in the greater tri-state re-

gion, and it was featured in the

Pittsburgh Post–Gazette,

ICCFA Magazine

and the

American Cemetery Magazine

among several others.

Dan resides in Verona, PA with his wife, Christine, and

their daughter. He enjoys spending time with his family

and rooting for the Penguins in his free time.

ATLANTA,GA—

Looking to help

families who are seeking an alter-

native payment option for funer-

al home services,

Financing Your

Way

offers a new program to assist in

these costs. The financing program is

quick, easy, and sure to help out fam-

ilies in need.

When it comes to financing in the

funeral home industry, there are not

a lot of options that are readily avail-

able to families. Financing Your Way

saw this problem and is now offering

a solution to give families another pay-

ment option during these tough times.

“Funerals are already hard enough

on families, but having to worry

about the costs of funeral home ser-

vices only adds to the stress. We want

to help relieve some of that stress-

the new financing option is a great

program for families seeking funds

to help cover funeral home services,”

said

Donald Lee.

With 0 percent merchant rates

for middle and top tier individuals,

loan amounts between $1,000 and

$35,000, loan terms up to 60 months

with no prepayment penalties, a high

approval rating, and no interest for 6

months, this program has a lot to of-

fer. The application process is quick

and easy, and can be done all online.

“We want to help lessen the finan-

cial burdens that so often come with

funeral homes services,” says employ-

ee

Erica Wright.

“By providing this

program to families when times are

tough, we can give them some peace

of mind.”

With over fifty years of experience

in the retail market place, Financing

Your Way proudly stands behind its

promise to provide the best financing

solutions possible to meet the needs

of your business. Working to take

the headache out of your business’s

financing program, Financing Your

Way has established partnerships

with financial lenders all across the

country so that they can pair your

business with the right lenders.

Financing Your Way offers single

and multiple lender platforms, as

well as customizable in-store financ-

ing options. Besides matching the

right lenders with the business, Fi-

nancing Your Way’s goal is to help

families maximize their financing

program’s potential through person-

alized training and access to effective

marketing tools. For more informa-

tion about Financing Your Way, vis-

it

www.financingyourway.com,

or

follow them on Facebook and on

LinkedIn.

L ike Us On Facebook!