November 2022

NEWSNOVEMBER 2022 Family Owned and Operated Since 1974 FUNERAL HOME & CEMETERY P O BOX 5 1 5 9 , YO U N G S T OWN, OH I O 4 4 5 1 4 1 - 8 0 0 - 3 2 1 - 7 4 7 9 WWW. NO M I SPU B L I C AT I O N S. C O M P r e v i o u s l y P u b l i s h e d a s t h e YB News • S t i l l t h e P l a c e f o r Yo u r N ew s ! Brown Kannapolis Cremation and Funeral Service Renovates Historic Building Anthony Brown Titus Funeral Home Acquires Owen Family Funeral Home (L to R) Richard Owen and Corey Benz WARSAW,IN— Titus Funeral Home recently announced the acquisition of Owen Family Funeral Homes and Cremation Services of Kosciusko County, with locations in Syracuse and North Webster. Owned and operated by Cory Benz, Titus Funeral Home has served the Warsaw area for over 85 years. Cory worked in healthcare as a paramedic for nine years before deciding to become Continued on page A2 Continued on page A23 an embalmer “on the side.” As he proceeded through the mortuary education process he says he found a calling. “This job is more than just dealing with the deceased,” Cory says. “It’s meeting people where they’re at.” Cory began in the industry at DeMoney-Grimes Funeral Home in Columbia City, approximately 25 minutes away from Warsaw. When the firm was CHARLOTTE,NC— Anthony Brown has realized a dream as he has opened the Brown Kannapolis Cremation and Funeral Service. Located in Kannapolis, a suburb of Charlotte, NC, the funeral home’s location is a historic all-black movie theater from segregation times. Active in the industry since 1982, Anthony became interested in funerals when he was only 11 years old. He grew up in Baltimore, MD, where he would see the staff of Joseph H. Brown Funeral Home throughout the community. He asked if he could come by and observe them. They took him in and gave him his first experience in helping families. In high school, Anthony was involved in track and field, basketball, and cross country as well as the school science program. He worked at March Funeral Home, the Baltimore area’s largest African American funeral home, perScan QR for our website 1-888-792-9315 • Folding Dressing Tables MODEL #FS1-0034 Oversized Hydraulic Embalming Table MODEL #FS1-1001 Ships Fully Assembled AMC N W IN STOCK READY TO SHIP STANDARD $799.00 OVERSIZED $929.00 $3,554 @Nomis.Publications Like One Block West of the White House: Joseph Gawler’s Sons, Undertakers for the Presidents An interview with Author Duane Hills See Page A4 The Lutheran Cemetery Rededicates Long Lost Plaque See Page A26 Mega Mini Trucks Available to Cemeteries Nationwide See Page B2 Classified Ads Shipping Directory Index of Advertisers

Page A2 November 2022 FUNERAL HOME & CEMETERY NEWS Se c t i on A Published Monthly by: Nomis Publications, Inc. PO Box 5159, Youngstown, OH 44514 1-800-321-7479 FAX 1-800-321-9040 Subscription: United States $30.00 - Canada/Mexico $60.00 Circulation 21,000 per issue. Overseas rates available. Deadline for Press Releases: 5th of the Previous month. Advertising: Display Ad rates sent upon request. Classified and Shipping Directory rates published in each issue. All advertising must be received by the 5th of the previous month. Due to the vast amount of sources, the publisher is not responsible for the content of any news articles or advertisements. Nor is the publisher responsible for any loss of revenue by failure to insert an advertisement. The contents of any advertisement submitted for publication are only the publisher’s responsibility if the error is made by the publisher’s typesetting department, and then only to the extent of the typesetting charges. Advertisers are responsible for adhering to individual state regulations regarding advertising. The contents of any news article submitted for publication is subject to editing and is published at the sole discretion of the publisher. The publisher reserves the right to refuse any news article or advertisement. The contents of this publication may not be reproduced, in whole or part, without the exclusive consent of Nomis Publications, Inc. Editor: Margaret (Peggy) Rouzzo © 2022 by Nomis Publications, Inc. ISSN 1944-1126 Funeral Home & Cemetery News Online at Online Directories US & International Funeral Homes • Supply Companies Cemeteries • Pet Memorialization Companies Trade Associations • Plus Much More... Like @Nomis.Publications FUNERAL HOME & CEMETERY NEWS NOTICE The FUNERAL HOME AND CEMETERY NEWS is now sent in two parts. Section A, which includes pages A1-A40 and Section B, which contains the Classified Advertising and consists of pages B1-B20. If you do not receive both sections please call 1-800-321-7479 or email 800 - 321 - 7479 ~ www. Nom i sPu b l i c at i on s. com S E N D U S Y O U R N E W S W e w e l c o m e n e w s o f t h e i n d u s t r y Send us information on your firm today! FUNERAL HOME & CEMETERY NEWS Need Help Putting Your Press Release Together? Call Peggy at 800-321-7479 ext. 220 email Peggy@Nomi sPubl i cat i fax 1-800-321-9040 mail PO Box 5159, Youngstown, OH 44514 Send us any press release related to your firm which would be of interest to your fellow industry professionals. All press releases are published free of charge and at the discretion of the publisher. Be sure to include any photographs. Staff additions. . . Staff promotions. . . Anniversaries. . . Apprenticeships. . . Remodel ing. . . Moving. . . New Ideas. . . Community Service Projects. . . Graduates. . . Obituaries. . . etc. The historic doors have been kept. The Renovated New Chapel area. He helped dress bodies and made removals. Meanwhile, he attended the Mortuary Science Program at Cypress College where he completed courses needed to obtain his embalmer’s license. While working as a Medical Examiner for LA County he performed autopsies and was the first embalmer in the county. “I would embalm unclaimed bodies and prepare decomposing bodies for long-term storage,” Anthony says. He also worked for the sheriff’s department. “Funeral directors can wear many hats,” he adds. Another hat Anthony wore was that of technician, working for ten years with some very famous doctors, including Dr. Goldman, Dr. Pedro Ortiz-Colom, and Dr. Thomas Noguchi, the famous coroner for Marilyn Monroe. “I would see what they do and learn from them,” says Anthony. Anthony worked for numerous west coast funeral homes as an embalmer, including Harrison & Ross Mortuary and House of Winston Mortuary of south Los Angeles, as well as Rose Hills Memorial Park and Mortuary, the largest memorial park in North America which encompasses 25,000 acres. He operated his own trade embalming service working with many of the local funeral homes. Anthony has been involved with DMORT (Disaster Mortuary Operational Response Team) for 17 years. Los Angeles County encouraged Anthony’s involvement. “DMORT offers a great opportunity for anyone in the medical field,” he says, adding that many of the team members include doctors, nurses, dentists, medical investigators, and pathologists. As a mortuary specialist his job was to identify bodies that had not been claimed. He would handle fingerprinting and photographing and once the body was identified, the next of kin could be notified. “I have a lot of respect for this work. Members go around the world, travel, and go with the team.” He spoke of makeshift morgues, the devastation of Katrina, how his co-workers were affected by working at the 9/11 site. “I missed it by a phone call,” he says of the New York terrorist disaster. “I was working with so many people with different medical backgrounds. Everyone stepped in to help,” says Anthony. He is part of DMORT 4, which includes North Carolina, South Carolina, Tennessee, Alabama, Florida, and Georgia. Licensed in North Carolina, South Carolina and California, Anthony estimates that he has embalmed 25,000 cases since 1987. “I’ve worked with different ethnicities and ministered to them all. Like with most funeral directors, I sense this was a calling. It’s a ministry. It has to be in your heart,” says Anthony. Anthony’s exciting career has now entered the next phase, bringing him from Los Angeles to North Carolina. He wanted to open his own funeral home and began looking at a building that had most recently been a storage facility. He learned through research that the building housed the first black movie theater and during segregation times, the only theater that African Americans could attend. At one time the building was restored and was home to a church. He purchased the building and following renovations, opened the Brown Kannapolis Cremation and Funeral Service, which serves families of different backgrounds. People still approach Anthony about the building’s history. “People come in and say, ‘I remember when this was a movie theater with a popcorn machine up front.’” The community cherishes the building and its history, and they celebrate it. Nearby Carver High School has an alumni association that still visits the building as part of their history. When upgrading the building, Anthony changed the doors, gave it a new paint job, and made some other changes to improve the aging building. But he didn’t change everything. “You can still see the curtains from the old movie theater.” The beautiful building sits on about a quarter acre of land and just needed some TLC, according to Anthony. There’s a chapel that seats 85 people, two bathrooms, two offices, and an apartment upstairs where Anthony lives, which enables him to be available 24/7, 365 days a year. The funeral home serves six of the 100 counties in North Carolina. “Keep serving until you can no longer serve,” he says, adding it’s important to serve with professionalism, dignity, and a kind heart. Continued from Front Page Brown Kannapolis Historic forming 2,000 funerals a year. He handled phone calls, picked up families, and loved helping in the community. In 1983, Anthony graduated from high school and March offered to send him to the local community college, but he declined. Instead, he chose to attend Idaho State University where he continued to be involved in track and cross country. From there, Anthony transferred to California. Upon arriving in California, Anthony worked at the LA County Coroner’s Office and with Pierce Brothers Mortuaries, the largest funeral home in the Columns Aftercare by Linda Findlay. .......................................................................... A8 Bright Ideas for Funeral Directors by Mark Bowser. ........................... A18 Embalming 101 by Wally Hooker................................................................. A16 HearseHub by Mike Jamar.............................................................................. B6 Memoires des choix des Jacque by Kate Frediani-Gorman...................... A32 Museum Corner. ............................................................................................ A34 Observations by Steven Palmer.................................................................. A12 Powerhouse Marketing With Welton by Welton Hong.............................. A6 Random Musings by Nancy Weil. ................................................................... A4 Rest In Peace Mr President by Todd Van Beck.......................................... A22 Working With Widowers by Fred Colby. ................................................... A20 Monthly Features Classified Ads. .............................................................................................. B13 Shipping Directory........................................................................................ B10 Calendar of Events........................................................................................ B2 Educational News.......................................................................................... A31 Association News. ......................................................................................... A33 Death Notices. ............................................................................................... A38 Suppliers News................................................................................................B1

Page A3 November 2022 FUNERAL HOME & CEMETERY NEWS Se c t i on A AMC N W IN STOCK READY TO SHIP AMC N W IN STOCK READY TO SHIP $856 EACH WHEN PURCHASING 6 OR MORE $989 EACH WHEN PURCHASING 1-3 $929 EACH WHEN PURCHASING 4-5 $734 EACH WHEN PURCHASING 6 OR MORE $809 EACH WHEN PURCHASING 1-3 $799 EACH WHEN PURCHASING 4-5 32” WIDE 750 lb CAPACITY 26” WIDE 550 lb CAPACITY Oversized Dressing Table Model #FS1-0034XL Oversized Hydraulic Embalming Table MODEL #FS1-1001 Ships Fully Assembled Standard Dressing Table MODEL #FS1-0034 View Online! Dual Action Brake Pedal View Online! View Online! View Online! $3,425 EACH WHEN PURCHASING 5 OR MORE $3,622 EACH WHEN PURCHASING 1-2 $3,569 EACH WHEN PURCHASING 3-4 CAN HOLD UP TO 1,000 lb 1-888-792-9315 Columbia, SC: (803) 769-8153 • Pittsburgh, PA: (412) 515-3019 140 Kwickway Lane, Building #7 • Johnson City, TN 37615 Email: MADE IN USA $6,283 12 INCH LOADHEIGHT Industries Lowest! HD 1000 Plus Low Profile Lift MODEL #HD-1000LP Ships Fully Assembled • 67”x 27”Top • Optional Weight Scale +$595.00 (not included) • Built in charging station • Can be used for side or end loading • Standard Load Height 12”, 12.5”with scale • Max Load Height 69”+/- • Industrial Strength with over 1000 lb. load capacity. AMC N W IN STOCK READY TO SHIP

Page A4 November 2022 FUNERAL HOME & CEMETERY NEWS Se c t i on A Milano Prayer Cards Priced to Move! We have an overstock of cards and are cutting the cost! Cards are priced at $39.95 plus freight and tax where applicable. While Supplies Last. Need a Sale? Call Al 412-580-0426 Fall Blow Out Sale Sons inWashington, DC., in February 2013, and I am honored to stand on the shoulders of some of the giants in American funeral service. Q: Have you always been interested in history? A: In my early preteen years, my grandfather–Edgar Hills–would load my brothers and me into his car and off we would go to Gettysburg Battlefield Park in Pennsylvania for a day trip. Of course, my initial interest was in having a kepi (Civil War cap) and a plastic sword. During these wonderful trips, my interest in history really began to take shape. Sometimes he would hire a licensed battlefield guide to ride in the car with us to explain everything we were looking at. Q: Aside from these adventures with your grandfather, did you enjoy your history classes in school? A: In the late 1960s, I remember receiving a copy of “My Weekly Reader” in the fourth grade. That particular issue told the story of Ford’s Theater reopening in Washington, By Nancy Weil I wrote this poem many years ago for a newsletter and every November I pull it back out, re-read it and realize that the sentiments contained within it remain as valid today as the day I first wrote it. Gratitude is a powerful emotion. It can change your brain health, shape your mood and produce positive results. Even in the midst of the pandemic, there were still things to be grateful for. Perhaps it was your own health or the health of your family. Perhaps it was working with a great team who adeptly shifted when restrictions were put in place and still found a way to take care of the families who came in your door needing help. Gratitude can be found in a beautiful sunset or in the majestic look of trees as they display their fall foliage before they drop off for the winter. This year it may be the opportunity to gather family together once again for Thanksgiving and spend the day together. Working with people who have lost a loved one has shown me that even in the darkest of times there are still reasons to be grateful. It could be the support of family and friends. A phone call or note from someone reaching out to check on them. Some are grateful for the years they spent with the person they love. It may take some effort, but within the pain also lies moments of things to be grateful for. I have found that the practice of gratitude changes everything. By noticing things to be grateful for, things Random Musings Serving as Member Resources Director at the International Order of the Golden Rule, Nancy Weil brings her years of experience working in the funeral industry to funeral directors across the globe. Her professional experience includes serving as Director of Grief Support and Community Outreach at Veterans Funeral Care in Clearwater, FL and at eleven cemeteries in Western New York. Nancy travels throughout the country offering presentations on how to reduce stress, combat compassion fatigue and offer support for those who are grieving through her company, The Laugh Academy. With certifications as a Grief Services Provider and Grief ManagementSpecialist, FuneralCelebrant, Soul InjuryAmbassador and Laughter Leader, Nancy is uniquely qualified to bring new perspectives into how to best meet the needs of the families you serve. For more information on how Nancy can help you and your company grow, visit her website: or email F U N E R A L H O M E & C E M E T E R Y N E W S w w w . N o m i s P u b l i c a t i o n s . c o m Monthly Columnsonline at to be grateful for show up all day in all ways. Some people even keep a gratitude journal and list things that they are grateful for from that day. It doesn’t take much to be grateful except to pay attention and acknowledge those moments when they show up. So, in this month that has a day marked just for giving thanks, let us instead practice this attitude of gratitude each and every day. Thanks Living This month there is a special day That we call Thanksgiving. I propose we celebrate instead, A holiday called “Thanks Living.” Each day we find a reason To give thanks to God above. For every special moment, The people and things we love. It will change your life completely If you adopt this attitude. For everything looks better Seen through eyes of gratitude. So celebrate the special times And joys life sends you way. But remember that Thanks Living Comes each and every day. One Block West of the White House: Joseph Gawler’s Sons, Undertakers for the Presidents An interview with Duane Hills, Author and President of Joseph Gawler’s Sons In any American city, town or rural community, settlement and growth would have been impossible were it not for the presence of an undertaker. To attract more residents, industry and services, there had to be someone with a compassionate heart as well as carpentry skills to build coffins and access to livery to bury the dead as a necessity to this growth. Unfortunately, the passage of time has mostly erased this important history. This is borne out by visiting your local historical society’s archive and finding little, other than business names of undertakers and/or funeral homes. Or check cemetery records. Rarely do you find a decedent identified as an undertaker, funeral director or funeral home owner. Preserving the 270 plus year history of Joseph Gawler’s Son Funeral Home in Washington, DC, provided the motivation for the idea that became a two and a half year book project for Gawler’s President Duane Hills and co-writer Alice Adams, both self-taught researchers/historians. Following is a recent interview with author Duane Hills: Q: Duane, how long have you been a funeral director and when did you arrive at Joseph Gawler’s Sons? A: I became a New York State licensed funeral director in November of 1979. I became the president of Joseph Gawler’s Continued on page A28 Duane Hills DC. The story of President Lincoln’s assassination piqued my interest and I soon found myself reading everything I could get my hands on concerning the life and death of Abraham Lincoln. It also caused me to experience a profound sadness that is hard to describe. Through my studies, I discovered Lincoln’s young son, Willie, had died in the White House in 1862. His body had been held temporarily in the William Thomas Carroll mausoleum at Oak Hill Cemetery in DC. Once I moved there and had become the president of Joseph Gawler’s Sons, I set my sights on placing an historical marker within the mausoleum to record the history of that site..a goal I accomplished a few years ago. Q: So, how did the idea of the book come to be? A: Early in my tenure I began learning more about Gawler’s rich history in our nation’s capital, and the more I learned, the more I became aware this history was not Send Us Your News! We welcome news of the industry. PO Box 5159, Youngstown, OH 44514 CALL 1-800-321-7479 FUNERAL HOME & CEMETERY NEWS

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Page A6 November 2022 FUNERAL HOME & CEMETERY NEWS Se c t i on A AMRA INSTRUMENTS Researched, Developed and Patented by Funeral Directors Research,Inc. visit for links to our Supply Chain Partners ™ ® Wreaths Across America Announces Theme for 2022 COLUMBIA FALLS,ME— Each year, millions of Americans come together to remember the fallen, honor those that serve and their families, and teach the next generation about the value of freedom. This gathering of volunteers and patriots takes place in local and national cemeteries in all 50 states – most recently at more than 3,100 participating locations – as part of National Wreaths Across America Day. Each year, a new theme is chosen to help volunteers and supporters focus their messaging and outreach in their own communities. The national nonprofit has announced the theme for 2022, “Find a way to serve.” The inspiration for this year’s theme came from a few different places and seemed to be a recurring conversation throughout the last year. Notably, the American Rosie Movement which highlights the stories of the WorldWar II-era women known as Rosie the Riveters, or simply “Rosies.” These women pulled together to do the work that needed to be done for our freedom. The movement encourages youth to get involved in their own communities to serve in small ways that can make a big impact. As part of this new theme, Wreaths Across America is revamping its educational curriculumworking with like-minded organizations to develop action plans to inspire young people across the country to find a way to serve in 2022 and beyond. “You don’t have to be in military service to serve your community and country,” said KarenWorcester, executive director, Wreaths Across America. “Serving others, or being in service to others, gives purpose and I’ve seen first-hand from Gold Star Families to Veterans, how it can help people heal.” In 2021, more than 2.4 million veterans’ wreaths were placed by volunteers on headstones at 3,137 participating locations around the country in honor of the service and sacrifices made for our freedoms, with each name said out loud. Wreaths Across America volunteers work year-round to ensure military laid to rest are remembered, their families and living veterans are honored, and the next generation is taught about the value of freedom. This year, National Wreaths Across America Day is Saturday, December 17, 2022. For more information on how to volunteer locally or sponsor a wreath for an American hero, please visit To follow stories throughout the year from across the country focused on this theme, use the hashtag #FindAWay2022. MEADVILLE,PA— Christian Faith Publishing has announced the publication of V. Vaughn Robbins’s new book, TFHT: (Traveling From Here to There), which encourages open discussion of death, the pain of a loss, and the hope for what awaits on one’s next journey. Robbins shares, “Children grieve differently. For Lyriq, it was in stages of remembering her dog traveling and returning until one day, he ceased to return. Though the shock was difficult, she was able to use her imagination along with beliefs that were shared in a Christian home. Many children don’t have that second option and must fend for themselves. We encourage you to seek help or assistance to help a child cope with loss. TFHT is therapy from a child’s point of view. This story prepares the young reader to deal with one of life’s greatest challenges—losing something or someone dear to the heart. Travel with Lyriq as she finds answers to cope with her grief and shares them with the reader in this insightful story. Robbins shares in hopes of aiding young readers who find themselves faced with the loss of something or someone dear to their heart. “TFHT: (Traveling FromHere toThere)” is available at traditional brick and mortar bookstores, or online at, Apple iTunes store, or Barnes and Noble. TFHT (Traveling From Here to There) is a Potent Story about What Comes After Save on Shipping! DIGITAL DIRECTORY Available Download instantly at By Welton Hong Mimicry is a biological phenomenon in nature. Organisms evolve to mimic each other for assorted reasons, including protection against predators, ability to attract a mate, or help in securing resources. For example, many insects mimic their more toxic brethren to reduce their risks of being eaten by birds. Here’s how that relates to promoting your cemetery: Mimicry happens in online marketing too! It’s one reason the space can be so competitive. Everyone in your niche might be creating content to target the same keywords, connect with the same families, and answer the same questions. But you’re not just competing with other cemeteries for attention online, and knowing exactly what makes digital marketing so competitive is the first step to securing better engagement from potential clientele. SEO Can Feel Cutthroat Showing up on search engine results pages (SERPs) can be harder than it sounds, and it takes an actual concerted effort to show up on the first page. The first page of Google results typically includes the top 10 organic results for each query as well as Google answer boxes, map results, GMB profiles, and paid search ads. Unless you’re in an exceptionally large city or a highly competitive market, it’s true that ranking for “cemetery near me,” or another purely local search for the term “cemetery,” isn’t too tough. However, it’s a lot harder to be ranked well for “cremation,” “funeral services,” “funeral preplanning,” and other terms people often search—and for which you definitely want your cemetery to be ranked. The links on the first page of Google get almost all of the clicks for any given search. The top organic link alone gets around 30 percent of the clicks on average. A little over half of all website traffic in the world comes from Google organic search traffic. That means the pages showed up in Google search results and people clicked those results to arrive on the site. And yet around 90 percent of pages on the internet never get any organic search traffic. Another 5 percent of pages only get around 10 clicks a month. That means 5 percent of pages are getting virtually all of the search traffic every month. For cemeteries, the question is this: How do you compete well enough online that you’re getting a good portion of the clicks for searches relevant to your niche and/or location? You Compete Against Other Content Online First, you must understand what you’re competing against and how the competition works. Many people make the mistake of thinking once the click is won, the competition is over. It is not. No one comes to your cemetery’s website from a vacuum. Anyone arriving there has been on other websites—and possibly other deathcare sites. That’s especially true for individuals interested in preneed services, as they may be conducting research and shopping around for options. For deathcare content marketing, that means every visit to a page has tension. Part of that tension occurs when the consumer consciously or subconsciously compares the page with all other pages they’ve seen—or at least the most recent pages they’ve interacted with. Why Is Marketing Your Cemetery Online So Competitive? Powerhouse Marketing with Welton Your Pages Compete Against the Promise of Other Content As if actual competition wasn’t enough, cemetery content can also compete with the idea of other content. Internet users have been trained to expect instant gratification, and if they don’t find what they want or need quickly on your pages, better answers may be just a click or swipe away. This is one reason page speed is so important. Pages that take three seconds to load can experience 32 percent higher bounce rates (people leaving the page almost immediately) than pages that take only one second to load. It only takes those two extra seconds for consumers to get FOMO (fear of missing out) and think about clicking away to see what other cemeteries have to offer. Consumer Attention Is in Demand Everywhere Online marketing doesn’t just compete with online factors. Your messaging must rise above the day-to-day distractions in the consumer’s environment. The TV might be on in the background and capture the person’s attention. The kids, a spouse, or a coworker might call for attention. The oven bell might ding, the telephone ring, or a delivery driver knock on the door. You obviously can’t control these factors any more than you can control what your competition posts online. Stick to what you can control: your own content. Welton Hong is the founder of Ring Ring Marketing® and a leading expert in creating case generation from online to the phone line. He is the author of Making Your Phone Ring with InternetMarketingforFuneralHomes. Formore information, visit F U N E R A L H O M E & C E M E T E R Y N E W S w w w . N o m i s P u b l i c a t i o n s . c o m Monthly Columnsonline at

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Page A8 November 2022 FUNERAL HOME & CEMETERY NEWS Se c t i on A Bill and Lizbeth Frenier (left) of Barbara Falowski Funeral and Cremation Services, Inc., Fort Lauderdale, Florida are pictured with John Muster (right) picking out their new hearse. Joe Fraizer (left) and Dan Booze (right) of Rutherford Corbin Funeral Home, Worthington, Ohio, shown picking up their new 2022 Chrysler Pacifica First Call Vehicle from John Muster (center). 1-800-274-3619 . Muster Coaches . Calhoun, Kentucky 585-330-5772 Work Smarter – Not Harder! .com Watch Our V i deos Onl i ne ! Cots. Caskets. Cremation Cases. All You Need is the Remote Control and One Hand! Looking for Extra Revenue? Load Alone is looking for Sales Representatives. Call David at 585-330-5772. Affordable • Automated • Safe Loading and Unloading GLENDALE,CA— Bob Baker Marionette Theater: 60 Years of Joy &Wonder is a retrospective exhibition that examines the beauty and history of a beloved Los Angeles institution. The theater and its founder left an indelible By Linda Findlay Aftercare monthly visits with this lady friend since her daughter died. As I often find, not only was she deeply grieving the loss of her daughter 18 months ago, but she was also still dealing with the loss of her son. She shared that ever since her son died, she spent the last 20 years hoping and praying that she would never lose a second child. It is not uncommon for a bereaved parent to live the rest of their life fearing the loss of another child, as if waiting for the other shoe to drop. Having suffered that particular loss, they are all too aware of the reality that it could happen again. For this woman, the tragedy had struck again, confirming her worst nightmare. Do you see the thought process here? I felt the same way after I lost my first daughter. The underlying fear of losing a second child rears its ugly head as it sees fit in my own life – for me over thirty years now! What I know is that a bereaved parent, most times, never “gets over” the loss of a child. They learn to live with the loss, spending the rest of their lives figuring out how to do just that. Do they function and invest in life? Most times they do. But their need for support is always there. Especially if they experience a subsequent loss of any kind! For my lady friend, the value of the support is incalculable! Another example is an elderly gentleman who I have been following up with for 13 months. He lost his wife of 50 years. He has told me kindly that he is good and no longer needs to “take up my time,” at least five times. Each time he has emailed me later and asked to schedule another call. He then spends the first few minutes of our call apologizing for taking up my time. As much as I assure him that I will be there for the long haul, he always seems to worry that he is taking too much time with me. In our latest call, he told me that he never thought he would need support with relationships and his grief journey, as he has a new lady friend! No matter how much time passes following the loss a spouse, if someone new comes into the picture it may cause some worry and deeper thinking. For my gentleman friend, I have found that he is a deep, thorough thinker. He shared that his wife always accused him of “overthinking” everything and he feared he was doing the same about his new lady friend. I told him that he can’t change his way of thinking. When we default to a way of thinking all our lives, why would we change that way of thinking now? For him, thinking things through was how he managed all things in his life, why would that change? This seemed to reassure him that it was okay to do just that. Giving him simple permission to think in the way he needed to, helped him to accept it and work with it! Does he have a long road ahead, with this new relationship? Probably. But, being there to support him is about being there for the long haul. That is a promise that I make to my families, and I will honor it for as long as I am able! I am sure I will continue to hear from my gentleman friend. When I first called him, he was grateful for the call and the resources that we provided from the funeral home. He has asked me, on three separate occasions, to mail him a set of books for a friend who lost a spouse. He found the books to be very helpful and wanted to share with people he cared about, but he did not want to “give up” his books. I gladly mailed him what he needed. He told me that he did not know that funeral homes provided this level of service and that he was going to make sure he let any of his friends know, before they experience a loss and must choose a funeral home. He also asked me to have someone call him about planning his own funeral. This is the circle of care that each family deserves, and each funeral home can have the honor of providing! Will every family I talk with result in a preneed sale? Probably not. But, when I tell you that I live the experience of providing valuable aftercare, you can be assured that I know what I am talking about. Imagine the possibilities and opportunities that lie ahead, beyond the first year of grief. When I talk to funeral directors, I can’t stress enough how important it is to consider extending your aftercare outreach efforts to families beyond a year past their loss. We are all aware that the first year is very difficult for families. We also know that grief doesn’t end in any order or time frame. With that in mind, it is my opinion that not supporting families beyond a year can be a missed opportunity. First and foremost, we have an opportunity to do what no one else is doing. Secondly, families served at the time of need are pre-need prospects no matter how you look at it. My opinion is if done right, aftercare can generate pre-need prospects and sales. Funeral service has three pillars. At time of need, preneed and aftercare. Aftercare, no doubt, nurtures the relationship with families. Once we provide aftercare, usually received as helpful, any information we share about preneed will be received as “information”, not us trying to sell anything! I have shared my opinion repeatedly during the course of three decades now. I see how it works with families. I live it every day while having conversations with grieving families. Speaking of conversations, I feel that the best way for me to illustrate the needs of families beyond that first year is to share some stories with you. I have changed the names and some details about the stories to protect people’s privacy and promise of confidentiality. The point can be well made and is just the same! To begin with, I talk to families anywhere from immediately after their loss to many years later. It is not uncommon for me to hear from a family years later, either through a funeral home I currently work for or through another family. One example is a bereaved mom who lost her daughter 18 months ago. Her first loss was that of a son, 20 years ago! She called me, hoping that I was still working with families. She had not gotten any information after her current loss, was struggling, and thought she would try to find me. I was grateful that she looked for me and figured out how to connect. I immediately got her on my call schedule. I have had Linda Findlay is the founder of Mourning Discoveries, Grief Support Services. She is a 29-year career Aftercare Coordinator, a published author, and an advocate for bereaved families. She is the founder and co-creator of The Grief Cruises and managing partner with The International Grief Institute. Linda can be reached at 315-725-6132 or Visit, or F U N E R A L H O M E & C E M E T E R Y N E W S w w w . N o m i s P u b l i c a t i o n s . c o m Monthly Columnsonline at An Inside Look at Grief Beyond a Year Forest Lawn opens Bob Baker Marionette Theater Exhibit BobBaker, WizardofFantasy,c.1970.Handcrafted marionette (vac-u-form plastic, felt, and string), 50 x 20 x 10 inches. Courtesy of Bob Baker Marionette Theater Baker began creating puppets as a child in the 1930s, and he opened his permanent marionette theater in 1963. The exhibition begins with a look at Baker’s early years as a puppeteering prodigy, and it follows his career and the development of the theater over the course of several decades. Bob Baker passed away in 2014 at the age of 90, but the organization continues to thrive. The exhibition concludes with a look at Baker’s enduring legacy and recent creations from the Bob Baker Puppet Workshop. For decades Bob Baker Marionette Theater has been a collective effort. Baker mentored and collaborated with some of the most talented artists in the field of puppetry. The exhibition includes hand-drawn concept art by Frank Paris, best known for creating the original “Howdy Doody” marionette in 1947. An animatronic band created by René Zendejas is also on display. Originally from El Salvador, he became Baker’s first official apprentice in 1940. Due to his proximity to Hollywood, Bob Baker also collaborated with television and movie studios. He also worked closely with the Sherman Brothers, an Academy Award-winning pair of songwriters. The Sherman Brothers specialized in musical films and they wrote numerous songs for Bob Baker’s shows. From the silver screen to streaming, Baker’s legacy in TV and film continues to this day. “It’s great to partner with a wonderful institution like Bob Baker Marionette Theater,” says Forest Lawn Museum Director, James Fishburne, PhD. “Their mission, vision of the world, and contributions to film, television, and the field of puppetry are truly incredible!” Alex Evans, Executive Director and Head Puppeteer of Bob Baker Marionette Theater, says, “We’re excited to celebrate our history and carry on Bob’s legacy. The exhibition offers a peek behind the curtain, which will only enhance people’s appreciation for the magic and beauty of puppetry.” The exhibition will run through March 19, 2023. For more information visit mark on puppetry, the local community, and American popular culture. Featuring approximately 100 artifacts, the exhibition includes hand-crafted marionettes, original concept art, archival photographs, an animatronic band, and more. The theater, which has entertained generations of Angelenos, will celebrate its 60th anniversary in 2023. Bob 1-888-792-9315 • Scan QR for our website Cots not included MODEL # TR3 Triple Cot Roll-In Mortuary Cooler AMC N W FAST SHIPPING BY 12/31 ON SELECT PRODUCTS

Page A9 November 2022 FUNERAL HOME & CEMETERY NEWS Se c t i on A Scan and save us as a contact to start chatting with our team today! FAST. EASY. CHAT. P. 415.949.2428 | Receive live notifications and connect with our team on insurance assignment claim questions through your mobile device at 415.949.CHAT. The FASTEST communication platform in the industry.

Page A10 November 2022 FUNERAL HOME & CEMETERY NEWS Se c t i on A NEW! Bier Pin Packages Order online and use code NOMIS10 to save 10%* *Offer expires 12/31/2022. Valid for online purchases only. Not valid on past purchases or redeemable for cash. Cannot be combined with other offers. Funeral Vehicle Accessories The American Crematory Promise! Call us Today! AMERICANCREMATORY.COM (800) 396-2254 RELIABLE SERVICE QUALITY EQUIPMENT ADVANCED TECHNOLOGY MODEL A-350 Forest Lawn Announces New Board Members Forest Lawn Unveils The Woodlands® at Covina Hills GLENDALE,CA— Forest Lawn unveiled its newest cemetery property development, TheWoodlands® at Covina Hills, a unique cremation garden that features over 3,000 cremation property spaces available in a variety of styles that include rock niches, tree bases, and traditional wall niches. It is the first of its kind in the San Gabriel Valley. “We are pleased to offer this new selection of distinctive property that appeals to those who choose cremation and desire an exceptional memorial that really connects with nature,” said Nectar Ramirez, Forest Lawn’s senior vice president of advance planning. “The Woodlands® is set high atop a hillside and nestled against a majestic, towering backdrop that presents inspirational prose and art. The garden is wonderfully accented with colorful large-scale blown glass sculptures, native California greenery, and water features that together create a beautiful and peaceful environment. The views from this location are spectacular.” The first Woodlands® development opened in 2004 at Forest Lawn-Hollywood Hills and proved to be very popular with the surrounding communities. Phase II is under construction and is expected to be available for sale mid-2023. “The Woodlands® is uniquely Forest Lawn,” said Rodolfo Saenz, senior vice president of marketing. “It provides cremation property set in a rustic, natural environment while continuing Forest Lawn’s high standards of developing quality cemetery property for those who wish to leave a lasting legacy. It is also a continuation of our commitment to providing the community with a wide variety of dignified cremation options.” Since its founding, Forest Lawn has committed itself to providing outstanding service and beautiful environments for family outings, remembering loved ones, and commemorating holidays. Alan Beard Leisa Wu Diana Ingram GLENDALE,CA— Forest Lawn Memorial-Park Association is proud to announce the appointments of Alan Beard, Leisa Wu and Diana Ingram as new board members, effective July 26, 2022. “We are honored to welcome Beard, Wu and Ingram to the board. Beard’s creativity and deep knowledge of marketing will be an invaluable asset to the Forest Lawn MemorialPark Association,” shares Darin B. Drabing, President and CEO of Forest Lawn. “Wu’s remarkable knowledge of accounting and finance operations as well as her extensive support of nonprofits are a great boon to the leadership of Forest Lawn. Ingram’s knowledge of cybersecurity, coupled with her work with nonprofit charitable organizations throughout Southern California, aligns beautifully with our work at the Forest Lawn,” Drabing continued. Beard was appointed to the role of board member, effective July 26, 2022. Beard is the founder and CEO of Synonymous, a creative strategy agency that cultivates passionate fan communities around iconic brands. Wu served in numerous senior executive leadership roles across Warner Bros. Entertainment Group for 31 years. Her most recent role was corporate senior vice president, international finance and strategy. Ingram, a certified expert on cybersecurity, was most recently Consulting Services Sales Director with Oracle Consulting, based in Los Angeles. For more than a century, Forest Lawn has been an integral part of Southern California. Forest Lawn’s locations in the Los Angeles, Orange, and Riverside counties serve all faiths and cultures and offer a wide range of celebrations and special events with competitively priced cremation and traditional funeral services throughout Southern California. SEND US YOUR NEWS!

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Page A12 November 2022 FUNERAL HOME & CEMETERY NEWS Se c t i on A “DUNCAN STUART TODD KNEWWHAT WE NEEDED.THEY MADE IT SIMPLE IN HAVINGTHE TOTAL PACKAGE.” -THEWOOD MORTUARY PREPARATION ROOM Design + Equipment 720 - 583 - 1 886 SINCE 1991 know that the entire nation shares in your sorrow. I offer you the condolences and gratitude of our country. We who remain to carry on the fight must maintain spirit, in the knowledge that such sacrifice is not in vain.” Another family of brothers, the four Roger brothers, also attended the commissioning of the USS Juneau with the Sullivans. Two of the brothers, Joseph and Jimmy Rogers joined the Juneau and also perished in its sinking. Two ships were christened in honor of the Sullivans, USS The Sullivans (DD-537) and USS The Sullivans (DDG-68). The Sullivans were also awarded posthumous Purple Hearts. Tom and Alleta Sullivan dealt with their grief by touring war producing plants and were active war bond sellers. In February 1944, Alleta wrote an article in The American magazine with advice for mothers who lost sons in the war. Both the Five Sullivan Brothers Convention Center and the Sullivan BrothersIowa Veterans Museum were named for their sons, along with a street and a public park. The surviving Sullivan child, Genevieve, enlisted in the WAVES. She became a recruiter and made her brothers’ favorite cookies, chocolate walnut drop, as a public tribute to them. The Naval Bureau had released a policy in July 1942, before the Sullivans perished: “The Bureau considers that it is to the individual family interest that brothers not be put on the same ship in war time, as the loss of such a ship may result in the loss of two or more members of the family, which might be avoided if brothers are separated.” After their loss, it was enforced. A movie, The Fighting Sullivans, was made in 1944 by 20th Century Fox to tell their story. The remains of the Juneau were discovered on March 17, 2018, by Microsoft’s Paul Allen’s research group. The five brothers have memorial markers at Arlington National Cemetery. There is no other family that suffered such a loss to a war effort. We are indebted to the ultimate sacrifice by George Thomas Sullivan, 27, Francis Henry “Frank” Sullivan, 26, Joseph Eugene “Red” Sullivan 24, Madison Abel “Matt” Sullivan, 23 and Albert Leo “Al” Sullivan, 20. “All we can do now is hope. Maybe they’ll show up somewhere, someday soon. But if they are gone, it will be some comfort to know they went together, as they wanted, and gave their lives for their country and victory.” –Alleta Sullivan, mother of the five Sullivan brothers Observations “When we go in, we want to go together. If the worst comes to the worst, why we will all go down together.” –the late George Sullivan December 7, 1941, was a devastating day for the country when Japanese forces attacked the Naval base at Pearl Harbor. Many families were glued to their radio to hear the horrifying details from Hawaii. Five brothers, sons of Thomas and Alleta Sullivan of Waterloo, Iowa, were listening intently as the news told them we were at war. George reminded his brothers of what they had said about serving together if there was war. Brothers George and Francis had already had four years of service in the Navy. The other three brothers, Joseph, Madison, and Albert readily agreed to join. They told the recruiting officers that they insisted on serving together. It was against regulations, but it was overlooked after the Sullivans wrote to the Department of the Navy. Tom and Alleta Sullivan agreed to their sons’ request, with obvious fear. They respected their call to service in the defense of our country against the forces that threatened it. The Sullivan brothers were assigned to the USS Juneau, a brand-new anti-aircraft cruiser. The brothers attended its christening at the Brooklyn Naval Yard on February 14, 1942. The Juneau (CL-52) was 541 feet in length and 6,000 tons, carrying 26 officers and 597 sailors. It was known to be a fast ship, carrying 16 five-inch anti-aircraft guns, 16 1.1-inch (28 mm) anti-aircraft guns, eight 20mm anti-aircraft guns and eight torpedo tubes. The Juneau fought in the battle of Santa Cruz in the Solomon Islands, against Japanese ships heading to Guadalcanal. They escorted other allied ships to Guadalcanal, where they also saw action. The Juneau and other ships shot down 20 Japanese aircraft on October 26. On October 27, another 18 Japanese aircraft were shot down. On November 8, a Japanese fleet was approaching, and the Juneau was in the opposing American convoy. Japanese ships were ferociously attacking and crippled the Atlanta and the San Francisco, killing two admirals. On November 12, the convoy of ships was attacked by 30 Japanese aircraft, and all but one was shot down. In the early hours of November 13, the Juneau was hit by a torpedo in the port side, damaged but still afloat, it was followBy Steven Palmer ing the crippled San Francisco. Later that day, the Japanese submarine I-26 fired a torpedo at either the San Francisco or the Juneau, hitting the Juneau in the same spot and doing massive damage. It is believed the boilers were hit, ammunition exploded, and a fiveinch turret exploded into the air. The ship broke in two and sank within 20 seconds. Though a B-17 spotted 100-200 possible survivors, the other ships in the convoy continued on and no rescue was sent for eight days. By that time only ten crew members had survived. The Sullivan brothers were not among them. Of the five Sullivans, only George made it to a life raft, but even he did not survive long enough to be rescued. Several versions of his death were told. The most consistent was that he drank seawater, became delirious, fell from the raft, and was consumed by the sharks after four or five days. Meanwhile, in Waterloo, Tom and Alleta Sullivan had not heard anything from their sons in months, but Alleta had heard stories that her sons had been killed – one from a Juneau survivor. In January 1943, Alleta wrote to the Bureau of Naval Personnel: “I am writing you in regard to a rumor going around that my five sons were killed in action in November. A mother from here came and told me she got a letter from her son, and he heard my five sons were killed. “It is all over town now, and I am so worried…The last I heard from them was Nov. 8th… “If it is so, please let me know the truth. I am to christen the U.S.S. TAWASA, Feb. 12th, at Portland, Oregon. If anything has happened to my five sons, I will still christen the ship as it was their wish that I do so. I hated to bother you, but it has worried me so that I wanted to know if it was true. So please tell me. It was hard to give five sons all at once to the Navy, but I am proud of my boys that they can serve and help protect their country.” On January 12, 1943, Tom Sullivan was getting ready for work when a car pulled up with a lieutenant commander, a doctor, and a petty officer. The officials were sent to tell Tom and Alleta Sullivan personally that they had endured the biggest loss for a family in World War II. Also at home were Katherine Sullivan, wife of the only married son, Albert, and their 22-month-old son, as well as the sixth Sullivan child, their sister Genevieve. President Franklin Roosevelt answered Alleta’s letter personally, the day after the notification was delivered: “The knowledge that your five gallant sons are missing in action against the enemy inspires me to write you this personal message. I realize full well there is little I can say to assuage your grief. “As Commander-in-Chief of the Army and Navy, I want you to “We Stick Together” WWII’s Greatest Sacrifice Steven Palmer entered funeral service in 1971. He is an honors graduate of the New England Institute of Applied Arts & Sciences. He has been licensed on both coasts, he owned theWestcott Funeral Homes of Cottonwood and Camp Verde, AZ, where he remains active in operations. Steve offers his observations on current funeral service issues. Hemay be reachedbymail at POBox 352, Cottonwood, AZ 86326, by phone at (928)634-9566, by fax at (928)634-5156, by e-mail at steve@westcottfuneralhome.comor throughhiswebsite at or on Facebook. F U N E R A L H O M E & C E M E T E R Y N E W S w w w . N o m i s P u b l i c a t i o n s . c o m Monthly Columnsonline at NACG to Hold Symposium in June Life Forest® to Provide Suicide Prevention Resources to Families LUBBOCK,TX—The National Alliance for Children’s Grief (NACG) will present the 26th National Symposium on Children’s Grief on June 14 – 16, 2023, in Pittsburgh, PA. The NACG Symposium is the longest-running and most comprehensive Childhood Bereavement Symposium offered in the United States. The Symposium offers a diverse and broad representation throughout the sessions. Innovative ideas and practices that help to support attendees cover topics ranging from marketing and fundraising to grief counseling, to accessing grants, working with teens and supporting a community after mass violence. Since 2004, the NACG has powered up childhood bereavement professionals through support, education, and connection. With over 1,700 members, they are changing communities of support for children who are grieving across the United States. No child should have to grieve alone. The NACG is the only professional membership organization specifically addressing issues about childhood bereavement. Learn more at HILLSBOROUGH,NH— Life Forest is proud to announce their first event to benefit NAMI NH’s Connect Suicide Prevention Program was held on October 7th. The community gathered in the dark at Life Forest’sMidnightMarket featuring over 20 Artisan vendors to help illuminate the importance of Suicide Prevention. Attendees were provided with information and resources and had the opportunity to donate to NAMI NH’s Connect Suicide Prevention Program. The Connect Program, developed by NAMI NH, trains professionals and community members to prevent and respond effectively to suicide across the lifespan. Life Forest is a conservation burial ground located amongst a natural forest where trees are planted to memorialize loved ones and allows burial with pets. The burial ground is surrounded by 80 acres of conservation land where families and friends of loved ones can hike numerous trails and swim in nearby creeks. Life Forest fosters a community of healing, hosting free acoustical concerts, shared memorial gardens, and educational opportunities for those in the environmental science and deathcare industries. Because the trees act as burial monuments, the memorial trees are protected under cemetery law and legally recorded with burial plot GPS data to the Life Forest Deed. FormoreinformationonThe Connect Program visit www. To learn more about Life Forest visit Like @Nomis.Publications Like us on