Page A25 MAY 2023 FUNERAL HOME & CEMETERY NEWS Section A www.memorialeaf.com 908-475-1711 The ‘Pink Ribbon’ of remembrance. actual size Comes with beautiful poem card Grief Never Leaves How it companions you can be - in utter sadness for the loss, or sweet gratitude for the life you knew while they were here. Offer a pin that shows connection. A leaf for the family tree and a heart to say, You’re with me still. My heart remembers. ICCFA Booth #1734 facing the stage *family identifier to staff and callers *precious keepsake for men or women *packaged for gifting or sale MONDAY, MAY 15 REGISTRATION OPEN 12:00 – 5:00 PM tUESDAY, MAY 16 REGISTRATION OPEN 8:00 AM – 7:00 PM 8:30 – 10:30 AM BOARD OF DIRECTORS MEETING 12:30 – 2:00 PM JFDA BUSINESS MEETING & MEMORIAL SERVICE 2:00 – 4:00 PM JFDA SPEAKER 1:00 – 3:00 PM IMSA BOARD MEETING 2:00 – 2:50 PM BREAKOUT SESSIONS • Gas to Electric Panel Discussion Andrew Bray, Don Winsett and Roger Phelps • “Look What I Inherited” Nina Perry, Park Lawn Corporation 3:00 – 3:50 PM BREAKOUT SESSIONS • Leveraging Social Channels and Strategies for Cemetery Pre-Con Sales Tim Fish and Mike Harens • Create World Class Sales Teams through Retention and Loyalty Programs Sammy Villanueva 4:00 – 7:00 PM EXPO HALL GRAND OPENING AND RECEPTION 7:00 – 8:30 PM 7 BRIDGES: THE ULTIMATE EAGLES EXPERIENCE wEDNESDAY, MAY 17 REGISTRATION OPEN 7:00 AM – 5:00 PM 8:00 – 9:30 AM COFFEE BREAK 8:00 – 10:00 AM IMSA BUSINESS MEETING 9:00 – 10:00 AM ICCFA ANNUAL MEMBERSHIP MEETING 10:00 – 11:00 AM KEYNOTE Mindset Matters: The Art and Science of Peak Performance Mark Panciera 11:00 AM – 2:30 PM EXPO HALL OPEN (WITH LUNCH) 2:30 – 3:30 PM KEYNOTE Embracing Each Phase of Life Andre Dawson 3:30 – 5:00 PM EXPO HALL OPEN (WITH RECEPTION) 4:30 –5:00 PM NEW BOARD ORIENTATION 5:00 – 6:00 PM FIRST TIMERS’ RECEPTION 6:00 – 7:00 PM EDUCATIONAL FOUNDATION RECEPTION tHURSDAY, MAY 18 REGISTRATION OPEN 7:00 AM – 1:00 PM 7:00 – 8:00 AM PRAYER BREAKFAST 7:45 – 9:30 AM COFFEE BREAK 8:00 – 8:30 AM KIP AWARDS & DESIGNATIONS 8:30 – 9:15 AM KEYNOTE Diversity and Inclusion Chief Carmen Best 9:15 – 10:00 AM KEYNOTE 50+ Women: The Rising Power of the Consumer Force to be Reckoned With Maddy Dychtwald 10:00 AM – 1:00 PM EXPO HALL OPEN (WITH LUNCH) 11:30 AM – 2:00 PM PAST PRESIDENTS LUNCH 1:00 – 1:50 PM BREAKOUT SESSIONS • Finding and Retaining Top Talent: Lessons Learned from Recruiting Over 250 Million Dollar Producers Tyler Anderson • “Pediatric Funeral Care” Amanda King • Women in Leadership: Mental Health Awareness Jennifer Olvera Tiffany Gallarzo, The Mortuary of Green Hills • Cemetery Prospecting and Lead Development: An Insider’s Perspective Tacye Vogel • Monetizing the Loss of Business of Mediocre Phone Skills Nicole Wiedeman, CSE 2:00 – 2:50 PM BREAKOUT SESSIONS • Interactive Strategic Planning Vincent Roberge • Earned Media Best Practices Danielle Burmeister • The Dirt on Natural Organic Reduction Brienna Smith • Completing the Circle: Preneed, At-need, Pets Coleen Ellis • “If Cremation Is So Easy… Why Does Anyone Make a Mistake?” (The Ultimate Cremation Risk Management Class) Poul Lemasters, Esq. 3:00 – 3:50 PM BREAKOUT SESSIONS • Business Succession Planning: How do I manage to retire before I become a client? Daniel Griffith • Honoring Transgender People: Being a Funeral Professional for All People Marc Markell • Alkaline Hydrolysis: A Greener Death? Luke Wilson • Cemetery Consumer Service Council Panel Discussion Moderator: Tom Daly, CCE; Panelists: Members of the Cemetery Consumer Service Council • How Using Remote Funeral Arrangements and Technology is the Game Changer/Disrupter in Funeral Service. Angelique Simpson 4:00 – 5:00 PM ORG BOARD OF DIRECTORS MEETING fRIDAY, MAY 19 REGISTRATION OPEN 8:00 AM – 1:00 PM 8:30 – 10:00 AM COFFEE BREAK 9:00 AM – 9:50 AM BREAKOUT SESSIONS • You Feel What You See Jeffrey Chancellor, CFSP • What’s the Deal with “Kids these Days”? Attracting, Connecting with, and Inspiring Mortuary Science Students in the Post-Covid Educational Climate Faith Haug • Do You Know How to Catch a Unicorn? Honnalora Hubbard • Understanding Estate Processes, Part 2: Practical Fraud Protection Techniques Matthew Van Drimmelen • PAWS Pathway: Walking a Peaceful Path Through Pet Loss and Grief Anna McClain 10:00 – 10:50 AM BREAKOUT SESSIONS • How to Elevate Your Team’s Coaching Culture Jack Alexander, Daniel Kientzel and Sonia Scott • To Hire or Not to Fire… That is the Question! Andy Lopez • Embalming the Edematous Case: Reduction, Removal, Restoration Shun Newbern • Competing on Analytics; Data Driven Decision Making Robert Page • The New Family: Normalizing the Pet Memorial Service & Filling this Crucial Need for Pet Owners Maryglenn Warnock 11:00 – 11:50 AM BREAKOUT SESSIONS • What Does Cremation Mean Today, to a ‘Craft Beer, Environmentally Conscious Generation?’ Tom Crean • Identifying & Capitalizing on Your Golden Hour Time Management & Other Strategies for Owners & Managers Tim Bridgers • Understanding the Millennial Worker and How They Can Improve Your Business Antonio Green • Embalming with Improved Knowledge and Skills Karl Wenzel 12:00 – 12:50 PM BREAKOUT SESSIONS • Communicating at Every Level: Death Care Collective Panel Discussion Erin Creger and Honnalora Hubbard • When Digital, Innovation, and the RealWorld meet, Magic Happens: Why Tribute Technology’s Digital Guru Focuses His Time on Physical Keepsakes Zach Garbow, Tribute Company • Sustainable Steps to Sell Eco-Friendly Death Darren Crouch and Elizabeth Fournier 1:00 – 3:00 PM LEGAL & LEGISLATIVE LUNCHEON Poul Lemasters 5:30 – 6:30 PM RECEPTION 6:30 –7:00 PM MEMORIAL SERVICE 7:00 – 11:00 PM CLOSING BANQUET Schedule At A Glance
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