May 2020

NEWS SECTION B MAY 2020 Fam i l y Own e d a n d Ope r a t ed S i nce 1974 FUNERAL HOME & CEMETERY P O B o x 5 1 5 9 Yo u n g s t o w n O H 4 4 5 1 4 1 - 8 0 0 - 3 2 1 - 7 4 7 9 O n l i n e a t www . n o m i s p u b l i c a t i o n s . c o m P r e v i o u s l y P u b l i s h e d a s t h e Y B N e w s • S t i l l t h e P l a c e f o r Yo u r N e w s ! 64” ARC UMBRELLA ALL FIBERGLASS WINDPROOF EMBROIDERY & SILK SCREEN AVAILABLE 1.800.522.5743 Contact us today for colors and a free quote! Minimum order of 6. Other sizes and styles available in quantities. • Mackenzie Urn Vaults Classic Cultured Marble ONLY $ 96 00 EZ-Slider Board SALE PRICE $ 119 00 (717) 453-4028 (800) 752-8767 Email Got Questions or Need Help? Text us at 717-503-9838 For the Complete Ferno ® Line and More Please Visit Our New Website at Ferno ® ... Time Tested • Quality • Innovation • Experience Ferno ® 101-H Hydraulic Operating Table BEST PRICE $ 3,995 00 Lowest ferno ® Prices guaranteed Industry Leading 1000 lb. Ferno ® Mini Maxx Mortuary Cot BEST PRICE $ 2,675 00 Why Buy Imports? Ferno ® 27-1 Multi-Level Stretcher BEST PRICE $ 2370 0 Y our A uthorized F erno W ashington D istributor Time for Report Cards By Scott Weisenbach, Sich Casket Company thing for students – report cards. If report cards are the de- fault means to chart academic progress, doesn’t it make sense for funeral directors to create a scorecard and complete it to measure the performance of your casket supplier? Having worked for several casket companies (both fam- ily-owned and publicly-traded) over the years, I have sold both domestically-produced and globally-sourced cas- kets. While this in no way suggests that I am an expert on caskets, this background has provided me with a unique perspective on buying and selling caskets as well as how casket suppliers are evaluated. Why Measure Supplier Performance Funeral directors, inundated with a multitude of daily tasks, struggle to find the time to do things like properly measure supplier performance. However, there are many reasons why this task is worthy of a funeral director’s time and consideration. Evaluating your casket supplier’s per- formance allows you to: • Gauge their results against expected standards • Enforce agreed upon service levels • Select casket partners for increased future use based on past performance • Adjust purchasing/procurement decisions and strategy based on accurate performance data • Implement and administer a “penalty” program based on performance The more caskets your firm is purchasing, the greater the reason to implement some type of performance manage- SPRINGFIELD,MO— Springfield Coach Group has introduced the 2020 Mercedes Benz First Response Vehicle. With the ability to rinse and thoroughly dis- infect the cargo area in minutes, it is ideal for helping to combat the spread of COVID-19. COVID-19 INDUSTRY RESPONSE Continued on Page B10 Continued on Page B13 2020 Mercedes Benz First Response Vehicle by SCG Now that the academ- ic school year is about to end, that means one